Browsing history drop down screen is blank.
My browsing history is not being saved except for the current session.
Upon closing browser, the history is deleted.
The box for deleting history upon closing is not checked, but my history is not saved.
Can someone give me further directions to assist in
solving this issue?
Keys to the Problem Browsing history drop down screen is blank.
nehaisi, thanks for the info.
I did try the reset on IE but no luck there either.
My problem has been identified as a corrupt profile.
I have created a new profile and all is working as advertised.
My thanks to all that responded to this problem.
Please consider this issue as closed.
If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.
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