Computer locks or shuts down, while watching video in youtube or weather channel
Orginal title: Windows media player
I am running windows 7.
Every time I watch any video, ie, utube, the weather channel, an interview, etc, shortly there after or while watching, my computer locks up or shuts down on it's own.Once cleared, it then starts to shut down on its own. I believe
the problem is in Windows Media player.
Any help would be welcome.
Keys to the Problem Computer locks or shuts down, while watching video in youtube or weather channel
1. Since when are you facing this issue?
2. Have you made any changes to the computer prior to this issue?
3. Do you get any error code or error message?
4. Which Internet browser are you using? (Specify the browser: Internet Explorer, Firefox, etc)
5. Which version of Internet Explorer are you using? (If Internet Explorer is the browser)
6. Are you facing this issue while browsing through any particular website?
Try the steps provided in the following Microsoft article and check if it helps.
Troubleshoot video problems using Internet Explorer:
Try updating the network adapter driver and check if it helps.
Update a driver for hardware that isn't working properly:
Hope the information helps.
Please post back and let us know.
Using Windows troubleshooter:
- Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
- A new window will open. Click View all from the left pane.
- Scroll down to the bottom and click on Windows update.
- Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
- The troubleshooter will automatically detect problems and fix it.
- Now, close this window and try download/install the app which was previously showing error.
Recommended Method to Fix the Problem: Computer locks or shuts down, while watching video in youtube or weather channel:
How to Fix Computer locks or shuts down, while watching video in youtube or weather channel with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your computer. Open it, and it will perform a scan for your computer. The errors will be shown in the scan result.
2. After the scan is finished, you can see the errors and problems which need to be repaired.
3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in SmartPCFixer. Like dll downloading, junk file cleaning and print spooler error repair.
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