Tuesday, September 13, 2016

Troubleshooting:Cannot access internet when password required...but can access unsecured networks Error

Cannot access internet when password required...but can access unsecured networks

Upgraded new PC that came with VISTA to WIN 7.
I can connect via home router using password, but can only connect to unsecured networks when in other locations, ie work.
Set up profile for access to work router but cannot establish connection.
Tried at
several other locations when I had passwords from previous connections, same thing.
But no problem with unsecured access.

Keys to the Problem Cannot access internet when password required...but can access unsecured networks

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Make sure the router and modem are turned on.
If you're using a wired connection, make sure that the Ethernet cable is inserted into the network adapter in your computer
If you're using a wired connection, make sure the network cable is not defective.
You can test this by using a different cable that you know works properly.
Make sure that the cable is connected to the correct port on the router.
It should not be connected to the "uplink" port.
In addition, some routers disable the port next to the uplink port, so try using a different one.
If you're trying to connect to a wireless network from a mobile PC, make sure the wireless switch on your computer is turned on.
The switch is usually located along the edge of the computer.
There might be problems with your network adapter.
Check your local area network (LAN) connection:
Open Network Connections by clicking the Start button , clicking Control Panel, clicking Network and Internet, clicking Network and Sharing Center, and then clicking Manage network connections.
The network icon changes depending on the status of the LAN connection, and there is information if the adapter isn't working correctly.
Also, if a LAN cable is unplugged, a status icon is displayed in the notification area.
Use Device Manager to verify that your network adapter is working correctly:
You must be logged on as an administrator to perform these steps.

Open Device Manager by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Expand the Network Adapters section, right-click your adapter, and then click Properties.
Under Device status, check to see that the device is working properly.

Cheers !
Nathan Bracken

  • Go to the Start button.
  • In the Search box, type "cmd" (without quotes) and press Enter.
  • At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
  • Reboot your computer.

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