Wednesday, September 21, 2016

Troubleshooting:Computer Boots to Black Screen, Windows 7

Computer Boots to Black Screen, Windows 7

Hi there,

I have an HP netbook running Windows 7.
Whenever I turn it on, it goes to the F8 screen.
If I choose to start Windows normally, it tries to boot.
Now here's the problem.
As soon as it displays the login screen, my screen goes black, with just the cursor sitting
there kinda chillin'.
Ctrl+Alt+Del does nothing, F8 does nothing, ESC does nothing.
The computer will boot in Safe Mode and Safe Mode with Networking, no problem.
The computer had been having issues with being slow, freezing, and Windows Explorer crashing.
It's also carrying the Cloud Antivirus Virus.
Any help is greatly appreciated.

Anwsers to the Problem Computer Boots to Black Screen, Windows 7

Download SmartPCFixer to Fix It (Free)

Hi,
1.    Have you made any changes to the computer prior to the issue?
2.    Do you receive any error message when the Windows Explorer crashes?
 
Method 1: Follow these steps and check if that helps.
Step 1: Since you’re able to start the computer in safe mode, I would suggest you to start the computer in clean boot to check if any third party program is causing the issue.
To configure your computer to clean boot refer the following
link.
http://support.microsoft.com/kb/929135
Note: After you have finished troubleshooting, follow step 7 in the article to boot to normal startup.
Step 2: After you boot the computer in clean boot follow the steps provided in the link given below and check if that helps.
‘Why is my screen black when I start Windows 7?’
http://windows.microsoft.com/en-US/windows7/why-is-my-screen-black-when-i-start-windows-7
 
Method 2: For issues with the slow Windows Explorer, run the performance troubleshooter and check if that helps.
Refer the following link to run the troubleshooter.
‘Open the Performance troubleshooter’
http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter
 
Method 3: if the issue persists then, Windows Explorer crashing issues follow the steps provided in the article given below and check if that helps.
‘Error: Windows Explorer has stopped working’
http://support.microsoft.com/kb/2694911

In this method we will try to Boot in Safe mode with Networking and see if the error still persists.

  • Search "MSCONFIG" and Open.
  • Click on Boot Tab
  • Tick Safe Boot in Boot Option
  • Select Network.
  • Click Apply and OK.
  • Reboot your System.

Recommended Method to Fix the Problem: Computer Boots to Black Screen, Windows 7:

How to Fix Computer Boots to Black Screen, Windows 7 with SmartPCFixer?

1. Click the button to download Error Fixer . Install it on your computer.  Open it, and it will perform a scan for your system. The errors will be shown in the scan result.

2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.


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