Wednesday, September 21, 2016

Troubleshooting:computer shuts down after i put it in sleep mode. Error

computer shuts down after i put it in sleep mode.

my computer keeps shutting down after I put it into sleep mode, then when i start it back up it says that it shut down incorrectly and to check for a solution.
here is the rest of the information
win 7
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033

Additional information about the problem:
  BCCode: 9f
  BCP1: 0000000000000003
  BCP2: FFFFFA80071C1A20
  BCP3: FFFFF800049964D8
  BCP4: FFFFFA800ED108E0
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1

Files that help describe the problem:
  C:\Windows\Minidump\010913-48609-01.dmp
  C:\Users\dillon\AppData\Local\Temp\WER-395462-0.sysdata.xml

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  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Keys to the Problem computer shuts down after i put it in sleep mode.

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